The SMaaS Application

This is your About page. This space is a great opportunity to give a full background on who you are, what you do and what your site has to offer. Your users are genuinely interested in learning more about you, so don’t be afraid to share personal anecdotes to create a more friendly quality. Every website has a story, and your visitors want to hear yours. This space is a great opportunity to provide any personal details you want to share with your followers. Include interesting anecdotes and facts to keep readers engaged. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers and how you stand out from the crowd. Add a photo, gallery or video for even more engagement.

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Welcome to the Support Center for Scrum Master as a Service (SMaaS).
We're here to help you get the most out of your engagement and ensure your experience is smooth from the moment you submit a request.

If you need assistance, explore the options below or reach out directly.

 

Contact Support

Have a question about your request or need help getting started?
Email: support@nbdmcs.com
Phone: 949-328-6093
We respond within one business day.

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Getting Started

New to SMaaS? Here’s how the process works:

1. Submit a Request through the app
   Select your engagement type, intensity, time zone, and team environment.

2. Confirmation & Follow-Up
   You’ll receive a confirmation that your request was received. Our team will reach out within one business day to finalize details.

3. Engagement Setup
   We coordinate availability, objectives, and any enterprise onboarding steps.

4. Kickoff
   Your Scrum Master begins working with your team based on the selected intensity.​

 

Common Topics

• Updating Your Request
Need to adjust your engagement type or hours? Contact us directly and we’ll make the update.

• Enterprise Onboarding
For larger organizations, we support vendor setup, background checks, and security documentation.

• Billing & Invoicing
Invoices are provided monthly unless otherwise arranged as part of your engagement.

• Technical Issues
If you experience app issues, share your device type, app version, and screenshots (if possible).

 

FAQs

How fast can I get matched with a Scrum Master?
Within one business day. Complex enterprise onboarding may extend timelines.

Do you offer full-time Scrum Master coverage?
Yes—Full Intensity (20+ hours/week) engagements are available.

Can I request multiple Scrum Masters for multiple teams?
Absolutely. Submit separate requests or contact us directly for multi-team support.

 

We’re Here to Help

SMaaS is designed to make accessing Agile expertise simple, flexible, and fast.
If you need anything, just reach out—we’re excited to support your teams.