Product Owner-as-a-Service
On-Demand Product Leadership to Improve Delivery Flow and Stakeholder Alignment
Service Description
Product Owner-as-a-Service (POaaS) provides flexible, expert product leadership designed to strengthen delivery execution, improve team alignment, and create clarity across your product lifecycle. Whether your organization needs part-time support, full-time embedded leadership, short-term project coverage, or strategic enablement, this program offers a scalable way to access dedicated product ownership without hiring a full-time employee. Through POaaS, you select a plan that allocates a block of time aligned to your team’s needs. That time may be used for backlog refinement, sprint preparation, stakeholder communication, story writing, roadmap alignment, metrics reporting, or day-to-day Product Owner responsibilities. Each plan ensures you receive the right level of support at the right cadence, giving your team the stability and clarity needed to deliver predictable outcomes. POaaS helps teams: Establish and maintain a clear, prioritized backlog Strengthen sprint planning, execution, and review practices Improve communication between engineering, business partners, and leadership Reduce delivery friction and increase predictability Ensure stories meet quality standards and support desired outcomes Create alignment around goals, milestones, and near-term roadmap priorities The program includes four flexible options—Fractional PO, Core POaaS, Strategic POaaS, and Project-Based POaaS allowing you to scale up or down as your team evolves. Each engagement is dedicated to supporting one or more Agile teams and may include full backlog ownership, sprint facilitation, reporting, mentoring, or process optimization depending on the tier selected. By choosing POaaS, your organization gains access to experienced product leadership that improves decision-making, accelerates delivery, and strengthens cross-team collaboration. The time you purchase within your plan is applied directly toward activities that increase clarity, quality, and execution, ensuring your team stays focused on building the right product at the right time.
Cancellation Policy
This Booking Policy explains how time, scheduling, and communication are managed for all Product Owner-as-a-Service (POaaS) plans. By booking services or purchasing a plan, you agree to the terms below. 1. Scheduling & Time Usage Each POaaS plan includes a block of time that may be used for meetings, backlog refinement, documentation, research, stakeholder communication, and other Product Owner activities. Sessions are typically booked in 2-hour blocks unless otherwise arranged. Preparation and follow-up work count toward the plan’s allocated time. 2. Booking Sessions Sessions are scheduled through the Wix booking calendar or directly via email. Availability is offered on a first-come, first-served basis. Recurring sessions may be booked depending on your plan level. 3. Cancellations & Rescheduling Sessions may be canceled or rescheduled up to 24 hours in advance without penalty. Cancellations with less than 24 hours’ notice, or no-shows, may result in the session time being deducted from your plan. Frequent short-notice changes may affect scheduling priority. 4. Use of Hours & Rollover Hours included in your plan must be used during the active billing period and do not roll over unless specifically stated in your agreement. Unused time is not refundable. Time may be applied to any PO-related activity within your selected plan. 5. Plan Adjustments & Additional Hours You may upgrade to a higher tier at any time. Downgrades take effect at the start of the next billing cycle. Additional hours beyond your plan’s allocation will be billed at the agreed overage rate. 6. Communication Expectations Asynchronous work—including email responses, chat communication, backlog review, and documentation—counts toward your allocated time. Clients are responsible for providing timely access to tools, stakeholders, and information needed to perform Product Owner responsibilities effectively. Typical response time for async communication is 1–2 business days. 7. Deliverables Deliverables and the level of ownership vary by plan tier. For project-based POaaS, milestones and outputs are defined at engagement start. 8. Holidays & Availability Availability may be adjusted during U.S. holidays or planned PTO. Any changes will be communicated in advance, and affected sessions will be rescheduled. 9. Membership Renewal & Termination Plans renew automatically unless canceled. Either party may terminate with 30 days’ notice. All completed hours will be billed according to the
Contact Details
Aliso Viejo, CA, USA
+ 1 9493286093
info@nbdmcs.com