top of page

Privacy Policy

NBD Consulting Services

Effective Date: July 6, 2026
Last Updated: July 6, 2026
Version: 2.0

 

Privacy at a Glance

At NBD Consulting Services, trust is the foundation of every client relationship. We collect only the information necessary to provide our services, improve your experience, and communicate with you. We do not sell your personal information. We are committed to protecting your data, being transparent about how it is used, and respecting your privacy rights.

This summary is provided for convenience. Please read the full Privacy Policy below for complete details.

 

1. Our Commitment to Your Privacy

At NBD Consulting Services ("NBD," "we," "our," or "us"), trust is the foundation of every client relationship. Whether you are visiting our website, downloading a resource, completing an assessment, scheduling a consultation, or engaging us for advisory services, we are committed to protecting your information and being transparent about how it is collected, used, and safeguarded.

This Privacy Policy explains how NBD Consulting Services collects, uses, discloses, and protects personal information through our website, https://www.nbdmcs.com, our consulting services, and our communications with clients and prospective clients.

By using our website or interacting with our services, you acknowledge the practices described in this Privacy Policy.

 

2. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

You may voluntarily provide information such as:

  • Name

  • Company name

  • Job title

  • Email address

  • Telephone number

  • Business information

  • Consultation requests

  • Contact form submissions

  • Strategy session requests

  • Assessment responses

  • Newsletter subscriptions

  • Event registrations

  • Information you choose to share during consulting engagements

Providing this information is always voluntary.

 

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • Website navigation behavior

  • Date and time of access

This information helps us understand how visitors use our website and improve the overall user experience.

 

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Measure visitor activity

  • Understand marketing effectiveness

  • Support website security

You may disable cookies through your browser settings. However, some website functionality may not operate as intended if cookies are disabled.

 

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries

  • Schedule consultations

  • Deliver consulting and advisory services

  • Provide requested resources

  • Improve our website and services

  • Measure website performance

  • Understand visitor interests

  • Send newsletters and educational content (where permitted)

  • Communicate regarding services, events, and updates

  • Maintain website security

  • Meet legal and contractual obligations

We process only the information reasonably necessary to support these purposes.

 

4. AI-Assisted Services

NBD Consulting Services develops and delivers AI-enabled advisory services, diagnostics, and executive decision-support solutions.

Some of our services may use artificial intelligence to assist with:

  • Delivery assessments

  • Organizational diagnostics

  • Executive reporting

  • Strategic analysis

  • Process improvement

  • Content generation

  • Knowledge management

Artificial intelligence assists our work—it does not replace professional judgment.

Where appropriate, AI-generated analyses and recommendations are reviewed by qualified professionals before being incorporated into consulting engagements.

Unless expressly authorized by a client or required to deliver a requested service, NBD Consulting Services does not intentionally submit confidential client information to publicly available AI systems for model training.

 

5. Enterprise Client Confidentiality

Many of our clients operate in highly regulated or commercially sensitive environments.

Information shared during consulting engagements is treated as confidential and is used solely for the purpose of delivering agreed services, unless otherwise required by law or authorized by the client.

Additional confidentiality obligations may be governed by separate Non-Disclosure Agreements (NDAs), Master Services Agreements (MSAs), Statements of Work (SOWs), or other contractual commitments.

 

6. Marketing Communications

If you choose to subscribe to our newsletter, download resources, register for events, or request information, we may send you:

  • Educational content

  • Thought leadership

  • Service announcements

  • Event invitations

  • Marketing communications

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

Operational communications related to consulting engagements may continue where necessary to deliver requested services.

 

7. Third-Party Service Providers

We use trusted third-party service providers to operate our business and deliver services.

Depending on your interaction with NBD, these providers may include:

  • Wix (website hosting, forms, and booking services)

  • HubSpot (customer relationship management and marketing)

  • Microsoft 365 (email, collaboration, and productivity)

  • Google (analytics, search, advertising, and productivity services)

  • LinkedIn (professional networking and advertising)

  • Zoom (virtual meetings and webinars)

  • Other service providers that support our business operations

These providers process information according to their own privacy policies and applicable contractual obligations.

 

8. Analytics and Website Performance

We use analytics tools to better understand website performance and visitor behavior.

These tools may help us measure:

  • Website traffic

  • Page performance

  • Referral sources

  • Campaign effectiveness

  • Visitor engagement

  • Conversion activity

Information collected through analytics is generally aggregated and used to improve our services, website experience, and marketing effectiveness.

 

9. Information Sharing

We do not sell your personal information.

We do not rent customer information.

We may share information only when necessary to:

  • Deliver requested services

  • Work with trusted service providers operating on our behalf

  • Comply with applicable laws or legal processes

  • Protect our legal rights

  • Prevent fraud or security threats

  • Support a business transaction involving NBD Consulting Services where permitted by law

 

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect the information we collect.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we continually work to protect information using industry-appropriate security practices.

 

11. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Deliver requested services

  • Maintain business records

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce agreements

Retention periods vary depending on the type of information and applicable legal requirements.

 

12. Your Privacy Rights

Depending on where you reside, you may have rights regarding your personal information, including the ability to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of information where appropriate

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request information regarding certain disclosures of personal information

To exercise these rights, please contact us using the information provided below.

 

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include:

  • The right to know what personal information we collect.

  • The right to request deletion of eligible personal information.

  • The right to correct inaccurate personal information.

  • The right to limit certain uses of sensitive personal information where applicable.

  • The right not to be discriminated against for exercising your privacy rights.

California residents wishing to exercise these rights may contact us using the information below.

 

14. International Visitors

NBD Consulting Services is based in the United States.

If you access our website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States.

Where applicable, we strive to respect internationally recognized privacy principles and comply with applicable legal obligations.

 

15. Children's Privacy

Our website and services are intended for business professionals and organizations.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to remove that information.

 

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

When material changes are made, the Last Updated date at the top of this document will be revised.

We encourage visitors to review this Privacy Policy periodically.

 

17. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

NBD Consulting Services

Website: https://www.nbdmcs.com

Email: info@nbdmcs.com

Phone: (949) 328-6093

 

Revision History

VersionDateSummary

1.0December 27, 2018Initial Privacy Policy published for N.B.D. Management Consulting Services.

2.0July 6, 2026Comprehensive rewrite to reflect NBD Consulting Services' current operations, AI-assisted services, updated technology platforms, enterprise consulting practices, modern privacy expectations, and applicable U.S. privacy laws, including California privacy rights.

 

Document Information

Document Owner: NBD Consulting Services

Version: 2.0

Effective Date: July 6, 2026

Last Updated: July 6, 2026

Next Scheduled Review: July 2027, or sooner if business operations, technology platforms, or applicable privacy laws materially change.

bottom of page